Co-op Connections® for Members FAQ’s

What is the Co-op Connections program?

The Co-op Connections program is an exclusive membership discount program that offers cooperative members thousands of local and national deals. In cooperation with Touchstone Energy, a national alliance of more than 640 member-owned electric cooperatives in 46 states, MLEC offers this card to bring value to its members and to help participating businesses grow.

Does this program cost the member anything to join?

No. You get a card simply for being an active MLEC member. The Co-op Connections card is another way MLEC demonstrates the value of cooperative membership.

How is the card activated?

No activation fees or registration are necessary. Simply use the card at any business that displays the Co-op Connections window decal or when using one of the national discounts. Visit www.mlec.com  to find valuable online discounts.

Does everyone in my family need an individual card?

No. One card may be used by the entire family.

Where do I use the card?

Your Co-op Connections card is accepted at over 50 national companies, some of the local businesses, and over 9,000 businesses in 29 states. Any business that displays the Co-op Connections window decal honors the card. When you travel, you may use you MLEC card wherever the local Co-op Connections card is accepted.

How do I find a list of businesses offering discounts?

Go to the Co-op Connections for Members Web page at www.mlec.com  to view participating local and national businesses and their discount offers, as well as participating local and national pharmacies. Since businesses may join at any time, check our Web site frequently for the most up-to-date information. A list of local businesses can also be picked up in your local MLEC office.

What if I don’t have Internet access?

Members may call 931-729-3558 and request a list of participating local businesses or pick up one at your local MLEC office.

What if a business does not honor the card?

All participating businesses have agreed to honor the card for a minimum of one year. If you encounter any problems with a participating business, please email power@mlec.net  or contact MLEC Member Services at 931-729-3558.

What if I lose the card?

You can pick up a new card at any local MLEC office.