Residential Questions:

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• How do I apply for a heat pump loan?

  MLEC offers qualified members heat pump financing at a low interest rate. You have ten years to repay the loan, and payments are added to the electric bill for convenience. Dual fuel units are eligible for financing.

• How much will my new, residential electric service cost?

  For an existing dwelling, with electric lines already running to it, the cost includes a membership fee, a security deposit, and a meter set fee.

  Membership Fee:

  • $5 (the cost to join the non-profit cooperative, which is owned by the people who buy electricity from it, called members)

  Residential Security Deposit:

  • $150 land owners
  • $300 non-land owners, or renters

  Meter Set Fee: [Different fee applied if after working hours]

  • $25 (This fee covers the cost of installing the meter as well as the cost of the administrative work for account set up and billing.)

  For construction of new, residential electric lines, the cost depends on dwelling type and the length of the line. Contact the engineering technician at your local MLEC office for an estimate based on your specific situation or schedule an appointment with you to calculate the cost.

  For dwellings that have not previously had electric service, such as new homes and newly located manufactured homes, service fees and state electrical inspection fees will apply as well. For these costs, contact your local MLEC office and ask for customer service.

• How do I become a member of the cooperative?

  You become a member by paying a $5 membership fee, agreeing to buy electricity from MLEC, and agreeing to comply with its rules and regulations.

• Who runs the cooperative?

  The day-to-day operations of MLEC are the responsibility of the CEO, Mr. Hal Womble. The CEO reports to a member-elected (that’s you!) Board of Directors. The Board of Directors is composed of 13 members - three from Hickman County, two from Houston County, four from Humphreys County, two from Lewis County and two from Perry County. Not only are they member-elected directors, they are also members of the cooperative.

• Where does the electricity come from?

  MLEC buys electricity from the Tennessee Valley Authority (TVA) at wholesale rates and distributes it to MLEC members. TVA has no control over the cooperative other than requiring that it meet certain regulations and obligations of its power contract.

• How much do I pay for electricity?

  Click here for the current MLEC rate schedule.

• Who do I call if my power goes out?

  If you lose power during MLEC office hours (7:30 a.m. - 4:30 p.m, Monday - Friday), call your local office. If you lose power after office hours, contact our call center, toll-free, at the numbers listed below. You may want to print a copy of the phone numbers to keep by your phone for easy reference in an outage.

  • Hickman (including Dyer Road): 1-800-482-6553
  • Houston: 1-800-650-6814
  • Humphreys: 1-800-893-8273
  • Lewis: 1-800-256-2807
  • Perry (including Pleasantville): 1-800-316-2342

  At your convenience we suggest you stop by any MLEC office for a copy of the brochure, "Things To Do Before and After The Power Goes Off." It contains important tips and information that can be helpful to you and your family. Or e-mail us with your name & address and we'll mail you one.