(August 24, 2021 6 p.m. ) — It has been an “all hands on deck” day as Meriwether Lewis Electric Cooperative crews and almost 80 other support personnel worked in Humphreys County, but great strides in power restoration have been made. It is estimated that less than 100 remain without power for locations that can be reconnected once crews make repairs.
“About 90 percent of the work remaining is within the Waverly city limits, and with many of these homes in the repair stages, we are building the lines to be ready when they are,” said MLEC President and CEO Keith Carnahan. “Our employees are pressing on, and we are working as quickly and safely as possible. We continue to keep our friends and neighbors in our thoughts and prayers as our communities continue to clean up and heal.”
Please help us share this information with those in the community:
· PLEASE CALL IF YOU ARE WITHOUT POWER – EVEN IF IT HAS BEEN REPORTED BEFORE -BECAUSE COMMUNICATION IS STILL TOUCH AND GO IN THE COUNTY AS TELECOMMUNICATIONS REMAIN UNDER REPAIR.
· To help with phone congestion, MLEC has established a new phone line. To report an outage, Humphreys County residents should call 931-296-2581, 931-622-9035, or 1-888-879-6038. Outages can also be reported to any MLEC office and relayed to Waverly.
· For timely service, do not report outages on Facebook or via email.
· We’re rerouting calls to other MLEC offices to help make sure we have a good grasp on locations. As phone and internet resources begin working, we may have more outages come through.
· There are no meter set fees for those who have been displaced by the flood. Disconnections and late fees are also waived at this time.
· Payments can be made on the phone by credit card, using the mobile app or online. Presently, in-person payments are suspended in Humphreys County.
- MLConnect has started on main line repairs and will need to complete these before individual drops are addressed. To report a broadband outage, call any MLEC office 24/7 to be connected to tech support, or visit mlconnect.com and use the member-subscriber support portal. (Scheduled installations are going forward for locations in all five MLEC counties that have power, as we wait for access in flooded areas.)
- Most MLEC services can be handled over the phone; however, if you need in-person assistance, please contact and visit another MLEC location.
- For safety, open the main breaker at your home if possible.
- If you have a medical emergency make arrangements to be moved to a location that has electricity. Check on neighbors who might need assistance. We are still looking at several days of repairs.
- Stay clearly away from downed power lines. Contact MLEC if you see them on the ground and do not try to move them. If touched, they could cause electrocution or serious injury.
- Use extreme caution when using a generator. If you own a generator, contact MLEC. A generator can send electricity back through electric lines and electrocute linemen or others involved in restoration efforts. See www.mlec.com for proper generator installation and use.
- If the weatherhead at your home is torn down, an electrician will need to repair this before MLEC can restore power.
Anticipated Update Approximately 10 a.m. 8/25/21 – or sooner if available